el77's Privacy Policy — Your Data Is Our Responsibility

el77 ("we", "our") operates a trusted online gaming platform for players in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes what information is collected about you when you visit the el77 website (https://el77.lat) or use the platform, how that information is used, and how it is kept secure.

By using this platform, you agree to the terms described in this policy. If you disagree with any part of this policy, please refrain from using the platform.

The following types of information may be collected to create and manage your account and provide services on the el77 platform:

1.1 Information Provided Directly

When you register on our platform or use our services, the following information is collected:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (when identity verification is required)
• Transaction details via bKash, Nagad, Rocket, or Upay (account number, transaction amount)
• Any support messages or communications you send us

1.2 Automatically Collected Information

When you use the el77 platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and time spent on each page
• Referral source (where you came from before reaching our site)
• Data from cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may use trusted third-party services for identity verification or fraud prevention, such as payment processors. Information received from these services is used only for those specific purposes.

el77 uses collected information for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To carry out gaming services, bonuses, deposit, and withdrawal processes.
• Customer Support: To resolve your inquiries or complaints.
• Security: To prevent fraud, unauthorized access, or other unlawful activity.
• Responsible Gaming: To monitor your gaming behavior and ensure a responsible gaming environment.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze user experience and further improve the platform.
• Marketing Communications: To send promotional information with your consent (you may opt out at any time).

el77 uses industry-standard technologies and security measures to keep your personal information secure. The main components of our security framework are described below:

• SSL Encryption: All data transmitted on the platform is protected by SSL/TLS encryption technology.
• Restricted Access: Only authorized staff can access your information, and only when necessary to provide services.
• Regular Security Reviews: Our systems undergo regular security testing.
• Data Minimization: We collect only the information that is genuinely needed to provide services.
• Encrypted Storage: Sensitive information is stored in encrypted form.

However, no method of transmitting data over the internet is 100% secure. We strive to ensure the highest level of security, but we cannot guarantee complete data security.

el77 never sells your personal information to third parties. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing (mobile banking services such as bKash, Nagad, Rocket, Upay), technical support, and other operational activities. These partners are required to use your information only for the purposes we direct.

4.2 Legal Obligations

In the case of a court order, legal obligation, or valid request from a government authority, we may be required to provide the necessary information.

4.3 Business Transfers

In the event of a company merger, acquisition, or sale of assets, your information may be transferred to the new owner. However, this policy will continue to apply to that information.

el77's website uses cookies and similar technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required for the platform's core functions, such as keeping you logged in.
• Performance Cookies: Help analyze how you use the platform.
• Preference Cookies: Remember your language preference or other settings.

5.2 Cookie Control

You can disable cookies from your browser settings. However, doing so may limit some functionality of the platform.

el77 retains your personal information for as long as necessary. The following factors are considered when determining the retention period:

• For as long as your account remains active.
• The period required to meet legal or regulatory obligations.
• The period required to resolve any dispute or handle a legal claim.
• Financial transaction records for the period required by law.

Even after account closure, some information may be retained for a specified period for legal reasons.

As a user of the el77 platform, you have the following rights regarding your own information:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that the use of your information be limited in certain circumstances.
• Right to Object: The right to object to the use of your information for marketing purposes.
• Right to Portability: The right to receive your information in a structured format.

To exercise these rights, contact us at [email protected]. We will process your request after completing appropriate identity verification.

el77 is an adults-only platform. This service is for users aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21. If we are informed that information from a minor has been collected, we will immediately delete that information and close the associated account.

el77's servers and data processing systems may be located in various countries. If your information is transferred internationally, we ensure that appropriate safeguards are maintained and that data protection standards are met.

el77 may update this privacy policy at any time. In the event of changes:

• The updated policy will be published on this page.
• For significant changes, we will attempt to notify you through your registered contact method.
• Continuing to use the platform after changes have been made will be considered your acceptance of the updated policy.