el77's Terms and Conditions

1 General Introduction

These Terms and Conditions ("Terms") govern the el77 platform and all of its associated services. el77 provides a safe and reliable online gaming experience for users in Bangladesh. By using this website (https://el77.lat), registering an account, or playing any game, you are considered to have read, understood, and fully accepted these Terms.

el77 reserves the right to modify or update these Terms at any time. Continuing to use the platform after updated Terms are published will be considered acceptance of the updated Terms. It is therefore recommended that you visit this page regularly.

2 Account Registration & Eligibility

2.1 Age Requirement

To open an account and play games at el77, you must be 21 years of age or older. We take a firm stance against gambling by minors. If any user creates an account by providing a false age, it will be closed immediately and all associated funds may be forfeited.

2.2 One Account Policy

Each individual may hold only one account at el77. Creating multiple accounts for the same person is strictly prohibited. If such activity is detected, all accounts will be suspended or closed and any bonuses earned may be forfeited.

2.3 Registration Information

You must provide accurate and complete information when registering an account. el77 reserves the right to close an account and withhold funds if false or incomplete information is provided.

2.4 Account Security

It is your responsibility to keep your account login details (username and password) confidential. If you notice any unauthorized access or suspicious activity on your account, please notify the el77 support team immediately.

3 Account Suspension & Closure

el77 reserves the right to suspend or close an account under any of the following circumstances:

• Violation of any provision of these Terms.
• Evidence of fraudulent activity, manipulation, or system abuse.
• Being identified as a minor.
• Evidence of operating multiple accounts.
• Legal or regulatory reasons.

You may also request the closure of your account at any time. In that case, please contact the support team.

4 Welcome Bonus

4.1 Bonus Amount & Calculation

New members at el77 are eligible for a 150% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example, if you deposit ৳1,000, you will receive a ৳1,500 bonus and your total balance will be ৳2,500. If you deposit ৳8,000, the bonus will be ৳5,000 as per the maximum limit, making the total ৳13,000.

4.2 Wagering Requirements

Wagering requirements must be met before withdrawing any winnings from a bonus. Wagering is calculated on the bonus amount only — not on the deposit amount. The current wagering requirement is 25 times.

4.3 Bonus Usage Rules

• Each new account is eligible for the welcome bonus only once.
• If wagering is not completed within a specified period from the date the bonus is granted, the bonus may be cancelled.
• Certain games may be excluded from bonus wagering calculations.
• If there is evidence that bonus winnings are being used for any specific exploitative purpose, el77 may forfeit the bonus and associated winnings.

5 Other Promotions

el77 may offer various promotional offers from time to time. Each promotion will have its own specific terms, which will be published separately alongside the promotion. In the event of any conflict, the specific terms of the relevant promotion will take precedence.

el77 reserves the right to modify, suspend, or cancel any promotion. It is recommended that you carefully read the full terms of a promotion before participating.

6 Deposits & Withdrawals

6.1 Deposit Terms

The minimum deposit amount at el77 is ৳200. Currently supported payment methods are: bKash, Nagad, Rocket, and Upay. The same minimum amount applies for each method.

6.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Wagering requirements must be met before a withdrawal can be made.

6.3 Verification

el77 may require identity verification before processing a withdrawal request. Withdrawals may be delayed or put on hold if the required documents are not provided.

6.4 Erroneous Transactions

If an incorrect amount is deposited or credited due to a technical error, el77 reserves the right to correct that error. In such cases, funds received in error will not be considered the user's property.

7 Game Usage Terms

7.1 Fair Play Policy

el77 is committed to ensuring a fair and transparent gaming environment. All games are conducted fairly, and using any manipulative or fraudulent means to play is strictly prohibited.

7.2 Prohibited Activities

• Playing games using any automation software, bots, or artificial intelligence.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to earn bonuses through multiple accounts.
• Colluding with other users to play games.
• Using the platform for money laundering or illegal purposes.

7.3 Technical Issues

If a technical issue occurs during a game, el77 reserves the right to cancel that round and refund the wagered amount. el77 will not be responsible for any loss caused by an internet disconnection.

8 Sports Betting Policy

el77 offers betting on various sports including cricket, football, and kabaddi. Please keep the following in mind when placing bets:

• Once a bet is confirmed, it cannot be changed or cancelled (except in special circumstances).
• If a match is cancelled or drawn, the bet will be settled in accordance with el77's policy.
• If irregularities or match-fixing are proven in any event, all related bets may be cancelled.
• el77's final decision will apply in the event of odds changes or cancellations.

9 VIP Tiers & Benefits

el77's VIP program has three tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

Tier placement is determined based on user activity and contributions. el77 reserves the right to change the terms of the VIP program at any time. An account must be active and in good standing to receive cashback benefits.

10 Limitation of Liability

el77 will not be liable for the following:

• Loss caused by internet connectivity issues or the failure of third-party services.
• Loss caused by the user's own negligence or breach of these Terms.
• Service interruptions caused by natural disasters or other uncontrollable circumstances.
• The content or availability of third-party websites or services.

el77 always works to ensure the security and stability of the platform. SSL encryption and advanced security measures are used to operate a secure platform.

11 Privacy & Data Protection

Please read our Privacy Policy page for details on how your personal information is collected, used, and protected. el77 does not sell your information to third parties and uses it only for the purposes necessary to provide its services.

el77 uses advanced encryption technology to keep your financial information secure. However, complete security on the internet cannot be guaranteed, so users are also advised to remain vigilant.

12 Responsible Gaming Commitment

el77 believes that gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly.

• Only those aged 21 or above may play.
• Avoid betting more than you can afford.
• If you notice signs of gaming addiction, take a break or seek help.
• You can contact us to set account limits.

Visit our Responsible Gaming page to learn more about responsible gaming.

13 Complaints & Dispute Resolution

13.1 How to Submit a Complaint

If you have a complaint, please contact our support team first. You can submit a complaint via 24/7 live chat or by email at ([email protected]). We provide assistance in both Bengali and English.

13.2 Resolution Process

el77 endeavors to resolve all complaints fairly and promptly. In the event of a dispute, the relevant funds may be held until el77's investigation process is complete. el77's decision will be considered final and binding.

14 Miscellaneous Provisions

14.1 Entire Agreement

These Terms, the Privacy Policy, and other published policies together constitute the entire agreement between el77 and the user, and supersede any prior understandings.

14.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.

14.3 Contact

For any questions about these terms, please contact our support team: [email protected] or via 24/7 live chat.